Customer's Frequently Asked Questions

It depends solely on the Vendor. Pls refer to the Shipping Policy on the Product Page to see the applicable shipping methods for the product.

At the moment, we are only enabling Singapore orders. This may be available in future releases.

This solely depends on the vendor. Pls refer to the delivery time indicated on the respective product’s page for details.

You may enquire with the Customer on further details by clicking on the ‘Ask Question’ or ‘Message Seller’ Button.  Pls contact the vendors directly if you require further information.

You may reach out to Vendors to discuss on any cancels or orders. While IndianBazaar endeavours to keep the Services safe for everyone, your use of the Services and your interactions with other users is entirely at your own risk.

You may contact the seller (Vendor) to track your orders as shipping related information differs seller to seller. Please refer to the shipping details listed on the respective product’s page for more information. If unsure of any details, please contact the seller before making any purchases.

Return of product depends solely on the Vendor’s discretion and terms listed on the product. If returns have not been specified, we encourage you to find out the details before making an order. Please note that your use of IndianBazaar Services and your interactions with other users is entirely at your own risk.

It depends on the Vendor’s payment mode that they have enabled. Most vendors will accept Paypal, Bank Transfer or Cash Pay. You may liaise directly with the vendor for more information.

We will be disabling add to cart feature for all our vendors. You can click on ‘message seller’ button to communicate with the vendor.  

IndianBazaar provides a platform for buyers to connect with sellers of Indian products and services in Singapore. Even though IndianBazaar requires some form of verification of the seller however we do not do a full background check on the sellers and the content provided by seller. IndianBazaar is also not directly involved in transactions between buyers and sellers. IndianBazaar has no control over the buyers and sellers and therefore upon registering as a seller or a buyer on IndianBazaar as part of our Terms of Use that you agree that IndianBazaar will not be held responsible or liable for any of the following:

  • The truth or accuracy of the listings, the ability of sellers to sell items or the ability of buyers to pay for items.
  • The content provided by the seller / buyer or any other registered user.
  • The true identity of the seller/ buyer or any other registered user.
  • The quality, safety, morality or legality of any aspect of the products listed.

You are encouraged to use the features and functions available on IndianBazaar to communicate with the seller. However, please exercise common sense, caution and good judgment in your interactions with other users. While IndianBazaar endeavours to keep the marketplace safe for everyone, your use of the Services and your interactions with other users is entirely at your own risk.

We are here to help.

Contact us if you require any assistance. Email us at or fill in the form on our Contact Us page.

Vendor FAQs – Frequently Asked Questions & Terms and Conditions

A platform is only as good as the trust that both vendors and consumers have on the provision and delivery of goods and services in a respectful and agreed manner. Our priority is to protect the consumers from fraud and harm and to provide a legitimate and efficient platform on which vendors can advertise their products and services for sale. As such when you sign-up to IndianBazaar platform you agree to the following terms and conditions:

  • You control the products you sell. Each vendor will be given their own sales dashboard where they can  upload their products, product details and prices, their company details, manage their orders, view their sales, update their company profile etc. It is the responsibility of the vendor to make sure the information is accurate and correct.
  • We will provide How To guides so that you are able to learn how to better manage your storefront.
  • If there are any concerns or if you are facing difficulty uploading or managing your products or services, feel free to reach our support team at
  • Store Policies
  • Enquiry Manager
  • Store Hours
  • Store Shipping
  • Media Manager
  • Catalog Mode
    • View our Privacy Policy

Cant Find Your Product / Service on our Marketplace?

If you have an Indian product or service targeted to the Indian Community in Singapore and don’t see your product/service listed on our marketplace, do get in touch with us so that we can assist to see how we can help.

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